Cookies and Privacy Policies
About cookies
Please note that Westbourne Motors website uses cookies. By using this website, you agree to our cookie policy.
Cookies are information packets sent by web servers to web browsers, and stored by the web browsers. The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.
Cookies on our website
Currently the Westbourne Motors website only uses 'session cookies', whereby no information is retained. These cookies function purely to improve your experience using the website.
Google cookies
Westbourne Motors uses Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.
When you use this website, you may also be sent the following third party cookies, which may be used for the following purposes:
Add this tool (top left) - Checks for your past recommendations and usage stats.
Refusing cookies
Most browsers allow you to refuse to accept cookies.
In Internet Explorer, you can refuse all cookies by clicking "Tools > Internet Options > Privacy", and selecting "Block all cookies" using the sliding selector.
In Firefox, you can adjust your cookies settings by clicking "Tools > Options" and "Privacy".
Blocking cookies will have a negative impact upon the usability of Westbourne Motors website.
The latest Data Protection Regulations (GDPR) comes into effect as of 25th May 2018 under EU regulation 2016/679. It expands the rights of businesses and individuals to control and have access to their personal information, how it is collected and processes by either “controllers” or “processors” and make those organisation more accountable for the security and management of information.
At Westbourne Motors we are classed as “processors” of information under GDPR and have to make you aware of the reasons we are holding information and give you “the customer” the right to request your information be deleted from our database with confirmation this has been completed.
We currently do and will continue to retain under legal basis (Article 6 of the regulations) the following information on each account for the purposes of invoicing; warranting tracking and potential product recall notices that may be issued to us from OEM’s or parts manufacturers/suppliers.
- Contact Name
- Contact Address
- Relevant Business Addresses
- Contact Phone No
- Vehicle details including; Make, Model, Registration or VIN
- E-mail address (where available)
- Financial details; for business account invoicing
Or - Home address details for individuals invoicing (where applicable)
We currently do not make contact with any of our customers for promotional or event activities undertaken by ourselves.
If this situation was to change however, be assured that the information we currently retain for yourselves will not be used for this type of communication unless, you are specifically asked during your next contact with Westbourne Motors and your consent either electronically or in writing that you are happy to receive this type of communication.
The information we retain is not shared with any organisations outside of Westbourne Motors unless permission is requested and granted by yourselves for the completion of contracted services between yourselves and Westbourne Motors.
Should you no longer wish Westbourne Motors to retain your data, please contact support@westbournemotors.co.uk or in writing to:
Customer Services
Westbourne Motors
Bishopstone Lane
Hickstead
West Sussex
BN6 9HG
Please be aware that even though you may request data to be deleted that under legal requirements and obligations we may have to continue to retain minimal contact information regarding vehicle and potential warranty compliance.
©2024 Westbourne Motors
